
What Makes B2B Customer Service Different and How to Effectively Succeed at It
Whereas B2C involves selling to individual consumers, B2B involves selling to businesses, which comes with very different challenges. For example, B2B customer service is vastly different from B2C customer service in many ways. You might assume that, because you’re dealing with business people rather than the general public, the customer service would be less daunting. … Continue reading What Makes B2B Customer Service Different and How to Effectively Succeed at It