What Makes B2B Customer Service Different and How to Effectively Succeed at It

Whereas B2C involves selling to individual consumers, B2B involves selling to businesses, which comes with very different challenges. For example, B2B customer service is vastly different from B2C customer service in many ways.

Utsav Singh March 25, 2022• 9 minutes

The Key Tactics To Curtail Customer Churn Right Now

Are you the one who is suffering from losing your customers continuously? Then do not worry as you are not alone in the race. Today many companies

Utsav Singh October 9, 2021• 9 minutes

8 Ways To Deliver Consistently Great Customer Service

Today’s business scene is highly competitive. Consequently, customers are spoiled for choice when it comes to where to purchase certain products/ser

Utsav Singh September 1, 2021• 6 minutes

4 Tips To Generate More Leads Through Search Engine Marketing

There are so many brands in the market that are generating a decent amount of traffic from organic channels. Still, even for them, search engine marke

Utsav Singh September 1, 2021• 8 minutes

Tips to Foster Customer Trust in Your Online Business

The online business is trending these days due to the popularity of the internet increasing day by day. People are fascinated by the internet world, a

Utsav Singh July 27, 2021• 6 minutes

6 Rules for Customer-Centric Copywriting Your Support Reps Should Use

Customer focus is a great feature. And not only for buyers. These companies provide 5,7 times higher profitability than non-customer-centric businesse

Utsav Singh November 27, 2020• 11 minutes

Essential Habits In A Social Media Manager To Look For Before Hiring Him For Increased Traffic To Your Site

For business owners, it wasn’t easy to understand the power that social media has. For some businesses, social media was considered as just a fad and nothing more than a platform to share family photos. Later they realized that

Utsav Singh June 27, 2020• 6 minutes

7 Writing Tips that Can Help You Live Chat Professionally with Customers

One of the things that can set a company apart from others is the way it treats customers. Whether that is through offering the right services in thei

Utsav Singh June 25, 2020• 6 minutes

Customer Complaint Handling Made Easy with Live Chat Support

Keeping the statistics in mind on how effectively customer complaint handling is being done, makes us more concerned about how providing them with gre

Utsav Singh September 30, 2019• 13 minutes

Tips & Tricks to Hone your Professional Chatting Skills

Communication over the live chat platform is a lot different than talking to a client in person, over email, or on a phone. Please note that 79% of cu

Utsav Singh September 25, 2019• 13 minutes

How to Set & Meet Measurable Customer Service Targets

Goal setting is the foundation of a successful business. When you build Customer Service Targets for the support team, every member across all level

Utsav Singh September 20, 2019• 13 minutes

The Most Amazing Customer Service Training Ideas- Tried & Tested

Nowadays, markets have become highly competitive as well as volatile and that is why employers are searching for result-driven Customer Service Train

Utsav Singh September 15, 2019• 13 minutes

No Brainer Ready Reckoner Scripts for Customer Service

Needless to say, live chat is one of the most famous channels used for customer service and sales over a wide range of business across all industries and sizes. But, now the question arises is that – how would you know if your s

Utsav Singh September 10, 2019• 13 minutes

Tips & Tricks to Get the Maximum Out of your Customer Service Window

Over the years we have seen how customer service practices have changed with time. The customer service work is not just limited to telephone lines an

Utsav Singh September 1, 2019• 13 minutes

Tried & Tested Methods for Generating Real Estate Sales Leads

The condition of real estate lead generation is continuously evolving in 2019. That is why an idea that brought great leads at an inexpensive rate a f

Utsav Singh August 12, 2019• 13 minutes