If you are running an online business, you have access to more sales and support tools than ever before. Customer care, emails, social media, and even WhatsApp provides countless ways to communicate with your users and customers. Above all, a new channel is becoming increasingly popular: live chat & in this article you’re going … Continue reading The Best Live Chat Software in 2020: LiveChat Inc. vs Olark vs Tawk vs Zendesk vs Intercom vs SnapEngage vs FreshChat vs Kayako vs Comm100 vs BoldChat
We all dream of Amazon as our e-commerce idol & dream of getting that growth hack into our e-commerce stores to grow to the same stature someday. Even if not that triumphant, all ecommerce stores are endeavoured to grow to the top of at least their surroundings & niche. Just like the growth of each & every … Continue reading 8 Tried & Tested Lead Generation Strategies to Boost your Ecommerce Conversion Rate
A perfect Live Chat tool is what every business needs to beat the competition and it has become a necessity to employ such a tool on your website to provide a robust customer support. With so many chat support platforms available in the market, it is hard to select the tool that is a perfect … Continue reading Comm100 Review : Does this Chat Support Tool Fit Your Business Needs?
Zendesk is one of the most popular ticketing support and customer service platforms available in the market. With a global ranking of 369 and the position among the top 3 in Customer Support Software, Zendesk is serving more than 5810 clients, majorly in the United States. You can avail their services by taking a 30 … Continue reading Zendesk Review : How is Zendesk Different From Other Support Ticket Platforms?
Live Chat Support is no longer a fancy medium of customer support & has even become a necessity now. I am confident that you already know that your customers are tired of being put into the long & unforgiving queues of the phone support & at times, Email support takes forever to reply. But, Chat … Continue reading Good, Bad & Ugly of The 50 Live Chat Tools: Ultimate Review!