DeskMoz deploys a team of 24x7 Dedicated Chat Agents who hold expertise in delivering exemplary customer support on the most complicated apps on Shopify & BigCommerce.
DeskMoz’s expert Chat Agents understand that every engagement with your app user is a shining opportunity to gain another 5-star rating & terrific review. Completely charged up towards that goal, our App Support Chat Agents leave no stone unturned to raise your app in ranks.
We take a great deal of pride in how our exemplary 24x7 app support adds a lot more value to the app. Following Shopify & Big Commerce app reviews reflect how much our client’s app users love them for our 24x7 customer support.
I would like too say customer service is number 1! I need more time too test the app but I love what I see.
This app is all I need for my shop and also it is FREE! Friendly and really helpfull support. Thank you!
The app has a very clean interface making it easy to navigate and use, so far its been very impressive and the support is amazing!
I had an issue but the devs were responsive. Probably it was a temporary server issue because the app was working again later on. So far, I really like the app.
Very good app. Costumer service is great. Hope that the will make more apps like this. Keep it on. Thanks.
Amazing support! Really quick to reply and very helpfull. The app is also really usefull to earn time.
This app is a life saver. I AM DIGGING IT. Customer service is top notch- thank you guys. I love it!
I loved this app and the Customer service team has been really great the Customer service is responsive and provides excellent service and assistance. Thanks again!
Easy to use, great information and quick replies to questions. I would recommend giving this app a try.
Thank you for the help! The App is a must have tool! Their communication is excellent! Great Job with the User experience!
Very handy app to have to keep track of your movemen. Excellent customer service as well. Definitely recommend this app to all store owners.
Great app so Far. I utilized the app to add my key words to improve my website. The Customer service team has been really great so far. Looking forward to see how it will help with improving my ranking and generating organic.
The amount of efforts they put in each chat leads well towards the accomplishment of that goal.
Since DeskMoz’s Dedicated App Support Agents deliver that & a lot more, your customers are left overwhelmed all the time.
Despite that, DeskMoz’s Dedicated App Support Agents cost 30% less & generate 3x more value.
The truth is; DeskMoz’s Dedicated App Support Agents are professionals from this turf & meant to outshine everyone; including you
Be instantly growth-ready with DeskMoz’s unmatchable suite of features.
App Support requires experience & since it’s your highly valuable database, you must never compromise with data security either.
Support requests don’t say & come. They roll-in round the clock. That’s why your DeskMoz Chat Agents provide 24x7 assistance.
Highly customisable, light-weight & swift live chat software comes complementary with the managed service.
Delivering one-stop solution requires ability to manage multiple platforms in a teandem. DeskMoz Agents do that 24x7.
Everything, including the chat widget is setup & customised just the way you want without any additional charge at all.
You want to stay on the top of everything. That is why, we email each & every chat transcript to you real-time 24x7.
The rare cases which couldn’t be resolved right on the chat are notified to you real-time via email & text message.
We complete the entire process, including your Chat Agents training within just 72 hours. Afterall, time is money.
Your Dedicated App Support Chat Agents are custom trained to the minute details of your app, just like your in-house team.
Complete solution means you don’t need to supervise either. Because for that, we have got you an expert Dedicated Manager.
We know you love personalisation in everything. That is why, everything from chat software to responses is white label.
Running a 24x7 support team & setup, but our huge volume enables us to deliver it to you just at a fraction of the cost.
Customer support is no longer limited to a single channel. Tha’s why we offer you social media & email support as well.
You are welcome to try out our complete suite of features for completely free for 10 days. No card details asked.
Sign-up for the 10-day completely free trial & access your DeskMoz dashboard instantly.
Share all the training resources & let your Dedicated Manager plan the Chat Agents’ training.
A team of in-house Dedicated App Support Chat Agents gets completely trained in 72 hours.
Your Dedicated Team goes live & starts brining visible growth to your app’s reviews & ratings.
All packages come power-packed with the following unmatchable deliverables.
How many Dedicated App Support Chat Agents do you need?
To strive towards exemplary ratings & reviews, Agents need to be able to deliver complete solution, right on one chat. To facilitate that, DeskMoz’s Dedicated App Support Agents manage all the required resources from the customer support perspective.