SaaS

Hire 24x7 Live Chat Agents and give a boost to your
Saas Website

More Success for your Saas website with DeskMoz’s Live Chat Experts!

How We Can Help 24X7

Boosting the conversion ratio by helping the visitors find the best software quickly.
Minimizing the cart abandonment by answering the sales closing questions promptly.
Navigating the clients to the pages & the software they are looking for.
Helping the clients with almost everything such as- applying discount codes or making payments.
Answering the enquiries of your visitors such as- how soon can the software be installed?
Tracking & informing the support ticket status to the customers.
Getting the maximum number of the visitors to make a purchase by offering discount codes in chats.
Generating Sales Leads & Support Tickets & notifying them to you in real-time by SMS & Email.
Serving as the most interactive means of taking visitors’ & customers’ feedback & addressing their grievances.
HOW IT WORKS

SaaS Websites: Super simplified Yet Complicated:

In every SaaS website, the features & every other detail are always tried to be explained in the ultimate simplicity but since the subject itself is complicated, visitors find understanding the details a task.

They often get lost in the selection process.

Well, we have got the Solution!

DeskMoz is a team of professional Live Chat Agents who remain available on your SaaS website 24×7 to answer all the questions (both technical & non-technical) of your visitors in real-time.

Prompt Support!

Finding a visitor hovering on the same page for certain time, the DeskMoz Chat Agent offers help to the visitor. The visitor can initiate the chat session from his end as well.

A Typical Question

Here, the visitor is not sure if your software is the best fit for his team.

Finding this a brigth sales-closing opportunity, our agent offers to connect the visitor to your experts.

Seamless Post-Sales Support

In another typical scenario, this existing customer is facing a technical-glitch in operation your software.

Equipped with the sound technical knowledge, our agent takes the remote access of her system & performs the tier I troubleshooting.

Your Focus Intact!

So, when DeskMoz has promised to be your “go-to” for all your customer support & lead generation needs, you can freely focus on the other key tasks.

Our Awesome Features

Our services are everything you need to boost your online sales & customer satisfaction. Explore the new growth avenues with over 125 street smart nerds of DeskMoz.
24×7 CHAT AGENTS

In SaaS, DeskMoz helps you get a great edge over your competitors by providing prompt support round the clock to your customers.

FREE SOFTWARE

Your SaaS website is a true reflection of the technologies & so is the chat tool that we provide with our service. Best part- tool is free.

FREE SETUP

We all are familiar with the setup fees but at DeskMoz, not only the chat tool is free but is also setup on your website for completely free.

CHAT-LEAD FORWARDING

For a SaaS business, the leads & the transcripts are best only when they are served fresh. DeskMoz forwards them to you well in real-time.

TRAINED OPERATORS

We all are familiar with the setup fees but at DeskMoz, not only the chat tool is free but is also setup on your website for completely free.

BEST DASHBOARD

The Dashboard that we provide with our service is the perfect one-stop solution to keep a track of your chats, leads & the visitors’ behavior.

ONLINE IN 48 HOURS

We all hate to spend much time on trying out the tools & services for our business. Well, once you sign-up, DeskMoz goes live within 48 hours.

FREE TRIAL

It takes a SaaS business to understand the true value of a Free Trial & with DeskMoz your SaaS business gets the free trial for complete 10 days.

I was wowed by how quickly the chat associated picked up on the details of our software products. Not only that, they were very courteous and professional with us and our customers. I would highly recommend DeskMoz to any business who wishes to set themselves apart from their competition. Thank you so much for DeskMoz for your wonderful service.

~ Jim (SaaS Website)

What Are You Waiting For? Sign-up Today!

Still have questions? Chat with us or try our 10 days free trial!