In every SaaS website, the features & every other detail are always tried to be explained in the ultimate simplicity but since the subject itself is complicated, visitors find understanding the details a task.
DeskMoz is a team of professional live chat agents who remain available on your SaaS website 24×7 to answer all the questions (both technical & non-technical) of your visitors real-time.
Finding a visitor hovering on the same page for certain time, DeskMoz chat team offers help to the visitor. The visitor can initiate the chat session from his end as well.
Here, the visitor is not sure if your software is the best fit for his team.
Finding this a bright sales-closing opportunity, our chat agents offer to connect the visitor to your experts.
In another typical scenario, this existing customer is facing a technical-glitch in using your software.
Equipped with the sound technical knowledge, our chat agents take the remote access of her system & performs the Tier I troubleshooting.
So, when DeskMoz has promised to be your “go-to” for all your customer support & lead generation needs, you can freely focus on the other key tasks.
I was wowed by how quickly the chat associated picked up on the details of our software products. Not only that, they were very courteous and professional with us and our customers. I would highly recommend DeskMoz to any business who wishes to set themselves apart from their competition. Thank you so much for DeskMoz for your wonderful service.