LiveAgent
Increase customer satisfaction and conversion rate. Everything is centralized in one place (all channels: email, live chat, call, social media, customer portal).
About Company
LiveAgent help desk is the ultimate solution for providing excellent customer support. Equipped with 175+ support features you’ll be able to link every channel of possible support inputs like fetching emails, Facebook comments, Tweets, contact forms, live chat or phone calls. LiveAgent is the most reviewed and #1 Rated help desk software for SMB. Start with a 14-Day trial, no credit card needed, no contracts.
Key Features
- Live Chat
- Emails
- Ticketing
- Customer portal
- SLA
- Ticketing
- POP3 accounts
- Email piping
- Departments
- Priorities
- Statuses
- Tags
- Rules
- Ticket Routing
Languages supported
English, Arabic, Chinese (Simplified), Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Filipino, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Czech, Catalan, Latvian, Lithuanian, Macedonian, Malay, Modern Greek, Persian, Romanian, Russian, Serbian, Slovak, Slovenian, Vietnamese
Hails From
LiveAgent
Vajnorská 100/A
83104 Bratislava
Slovakia
European Union
Other Reviews
https://www.ladesk.com/use-cases/
https://www.g2crowd.com/products/liveagent/reviews
https://www.getapp.com/customer-service-support-software/a/liveagent/reviews/
https://www.capterra.com/p/102188/LiveAgent/
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