Customer Success at Scale
Our 9 out of 10 interactions fetch us 5 stars for you.
As Featured In
What You Get
A powerful, all-in-one outsourced live chat support solution for greater effectiveness & efficiency.
app user support
Innovative Features Innovated Over 17 Years
DeskMoz offers you a distinctive suite of features to ensure your outsourced live chat service & lead generation project becomes an absolute success.
IN-HOUSE LIVE CHAT AGENTS
The in-house team is second to none. DeskMoz is the only service provider with full-time in-house staff. No further outsourcing. No remote Chat Agents.
Solid uptime is a necessity now. DeskMoz’s live chat operators stay available on your website 24x7 (350+ days) to ensure that no opportunity gets missed ever.
NO COMMITMENTS ASKED
DeskMoz delivers best in class service without binding you in any type of commitments or agreements. Our service runs on a month-to-month basis only.
Customer success is our key goal. To attain it aptly, we assign a manager to your account right from day 1. This manager is your dedicated point of contact.
LIVE IN 24-48 HOURS
Gold standard service means that we shine in all spheres. Your time is more important thank ours. Bearing that in mind, the turnaround is done in mere 48 hours.
KEEP TAB ON THE MOVE
Real time notification enables you stay on the top of everything everytime. Be it a sales lead or a support ticket, chat transcripts are notified real time via text message & email.
COMPLETELY FREE TRIAL
A 10 days trial is offered completely free. You don’t even need to attach your card for that. Come, analyse & pay. As simple as that.
FREE SOFTWARE & SETUP
Industry’s most advanced, robust, swift, customisable, secured & widely used live chat software comes free with the managed service.
Stay on the top of all the cogs & gears 24x7 right from your highly insightful dashboard. It shows all the chats & attributes related to them.
Let The Numbers Do The Talking
DeskMoz’s better CSAT, swift response time, unbelievable customer churn rate & awesome CX speak for themselves on how we take customer service to the next level.
Ecommerce Customer Care
A Piece of Advice from One Forward Looking, Customer Centric Company to Another
Forward looking & customer centric. Yes, we are right when we call you that. If you were not, you wouldn’t be on this page, on this website. Your hard-earned website visitors & customers are your most valuable business assets indeed. Just the way you are for us.
You know the answer, right? So, let your friends at DeskMoz’s outsourced live chat operators services take care of your live chat support, onsite conversion, sales leads generation & customer satisfaction 24x7 & you do what you love doing the most; growing the business.
Let’s jump on a call to discuss your live chat goals & how DeskMoz’s 24x7 in-house live chat agents can accomplish that for you.
Got any questions about DeskMoz’s outsourced customer chat service?
Here are the answers.