We love our clients, and we equally love our agents. We understand that providing 24×7 support is not an easy job. We keep our offices open during all the good as well as bad seasons. We make sure that we have enough motivated and energetic agents to serve our clients without compromising quality.
Keeping the same pace and mission, we just keep our office closed for 10-15 days during whole year i.e. just 3% of the complete year. Don't forget we have over 99% uptime record for remaining committed 350+ days! The leaves are significant for our efficient and committed agents to celebrate festivals and spend time with their families too. Below is the calendar for our next scheduled off:
* Above are the 10 holidays we take every year. We have reserved 4 holidays for elections or any emergency.
* We don’t take more than 2 consecutive holidays in any case.