We, at DeskMoz, are always looking forward to the next big thing & when we don’t find the required tools for that, we build them ourselves & put them forward for the industry for completely free. Keep checking this space for more additions as we have a lot more in the pipeline.
FAQ Suggester by DeskMoz is a significant live chat software (currently supports LiveChatInc & Zendesk) add-on which takes the legwork out from live chat assistance. As the name suggests, FAQ Suggester by DeskMoz suggests a set of responses to the live chat questions by scanning the FAQs & chat transcript database.
Chat Buzzer by DeskMoz is a highly useful live chat software (currently supports LiveChatInc & Zendesk) add-on especially for those who engage with multiple concurrent chats & end up missing a few in between. Chat Buzzer creates buzzing sound to notify you of those chats which haven’t been responded for the defined duration.
Chat Translator by DeskMoz is a live chat software add-on (currently supports LiveChatInc & Zendesk) of key importance for the text translation efforts & time it saves for you. It automatically detects the text language & translates it to English by default. Changes are just a click away.