How We Can Help 24X7
- Scheduling consultancy sessions for your visitors & the clients.
- Generating Sales Leads & notifying them to you.
- Answering general enquiries of your visitors, such as- which forms do they need to fill etc.
- Helping clients with online deposits/ withdraws & coordinating the miscellaneous service.
- Receiving service related details/ documents from the clients.
- Informing follow-up status to the clients.
- Delivering seamless customer support & making your brand client-friendly.
HOW IT WORKS
Usual Traffic- Usual Questions
Your financial service’s website is most of the time getting searched by your customers & prospects for the most obvious questions, as small as, the bank account opening procedure. They are happy only when they find the answers quickly round-the-clock.
Well, We Have Got The Solution!
DeskMoz is a team of highly experienced & professional live chat agents who remain available on your financial service’s website 24×7 to provide complete support real-time to your prospects & customers!
Unnecessarily Occupied Staff
A large number of your customers & prospects need to visit your branch office mostly because they couldn’t find the answers to their simple questions or couldn’t do a simple transaction. You have already got all the technologies on your website, right? All they need is a little guidance.
Seamlessly Accurate Support
Mike seems to be in an immediate need of support as he needs to get his Debit Card blocked. Our professional chat agent guides him to the link from where he can get his Debit Card blocked immediately. For Mike, it was a time-saver!
The Prompt & Perfect Support
Lisa is one of your esteemed customers & needs to enable international transaction on her Credit Card. Our expert chat agent meekly guides her to the concerned page of your website & suggests the alternate solution as well. Lisa found the service helpful!
Your Focus Intact!
With DeskMoz taking care of your customer support & lead generation needs, you can simply invest your time doing what you are good at; running your business. The other hard works can be left off to us.
We are proudly serving over 300 clients across the globe. These clients come from different industries with different sizes of projects & different needs. Our success can be measured best on the basis of their shining feedback.
Easy installation to kick start the service and also good and flexible support! Installation of their live chat on our website is easily done with a script provided. Support during trial period was great and the good service is maintained after subscription too!