Customer Care Outsourcing with Proven ROI
Integrated Customer Service Outsourcing Across All Touchpoints
CSAT Score
Customer Interactions Efficiently Handled
Real Humans, No Bots
Custom Trained CX Specialists
Industry’s Fastest Turnaround Time
19 Years Experience
Top Reasons Why 300+ Successful Brands Trust DeskMoz
Two Decades of Demonstrated Excellence
Delivering excellence in the customer service outsourcing services industry since 2005. Enduringly modern & innovative.
Innovative Bespoke CX Solutions
Tailored strategies to meet your unique customer service, lead generation and operational needs. Complexities are no obstacle.
Comprehensive Omnichannel BPO Services
Offering seamless support across voice, chat, email, and social media. Ensuring frictionless customer engagement across all touchpoints.
End-to-end Data Safeguarding Assurance
Robust security measures ensure complete data protection and compliance with industry standards. Your data security is our priority.
24/7 Prompt Customer Support Services
Round-the-clock availability to address your customers’ needs anytime & anywhere. Facilitating constant engagement seamlessly.
100% In-house Vetted CX Professionals
Highly skilled and trained customer experience professionals as full-time in-house employees. Acing all customer interactions natively.
Real-time Interactive Dashboard
Access all your calls’, chats’ & processes’ performance data with just a click. Providing transparency and actionable insights instantly.
Proactive Dedicated Project Manager
A single point of contact to ensure seamless project execution and consistent results. Coordinate on your preferred communication platform.
Advanced Technological Capabilities
Leveraging cutting-edge technology to drive automation, integration, and enhanced efficiency. No need for 3rd-party experts.
Premium Service for Competitive Pricing
Top-tier customer service and support at market-leading prices to ensure unmatched value. Delivering reliability with efficiency.
Emotional-Intelligence-Powered Exceptional Customer Experience
We put your business in the forefront of industry's best people, processes & platforms.
Deep Industry Domain Knowledge—19 Years' Experience.
Core Expertise in Cutting-edge CX Products & Platforms.
Unmatchable Service Levels, Cost-effectiveness & Scalability.
Proven Measurable Customer Touchpoint Transformation Outcomes.
Call, Chat, Email, or Social Media Support. Billing, Data, or Claims Processing. We’ve got you covered.
Humanize Business with Phone Support
Ensure quick resolutions & maximum customer satisfaction in a professional & empathetic manner with our 24/7 seamless phone support service.
Effective & Efficient Data Processing
Get seamless, error-proof & swift handling of your business’s billing, data & claims & see your business thriving without backlogs.
Cost Savings
Omnichannel Non-voice Engagement
Bring superior ease & consistency to your customer interaction with today's preferred channels i.e. our 24/7 chat, email, and social media support services.
Customizable Service Packages
Don’t necessarily commit to all that we have got. We will create a customized package for you.
Quick Start to Customer Success
Get started with DeskMoz’s proven customer support outsourcing service in 4 simple steps-
Submit Your Details
In this step, you start your 10-day no-obligation pilot project. Just share some basic details & submit the form. You will access your DeskMoz dashboard.
Share Training Materials
In your DeskMoz dashboard, share basic training materials to help us train our CX Experts for your business’s peculiar needs. If you don’t have any training materials at all or are confused because there are so many of them, just let us know & our experts will help you.
Implement Communication Tool
In this step, our experts will help you embed our communication tool i.e. chat software & phone system in your business process. If you have an existing setup, our experts will guide you on how to share access.
Your Pilot Project Begins
Your 10-day pilot project begins! Now, all you need to do is stay in touch with your Dedicated Manager to observe our CX Experts’ performance. share feedback, analyse improvement & repeat.
Our Happy Clients Are Our Best Advocates
DeskMoz proudly partners with more than 300 successful clients from across the globe, catering to varied industries and peculiar projects. Each client’s unique requirements are delivered with the help of our tailored solutions. Our success is truly defined by their satisfaction and reflects in the positive feedback they share.
We have been using DeskMoz for over 6 years and a half. Overall, DeskMoz has done a great job in covering our customer support 24/7. Our customers are happier & more confident with our business. We truly recommend it!
Team EvaChic
EvaChic.com
Hi I am Simona. Really satisfied with DeskMoz's service. They have proved a lot of professionalism, good prices, and I've had a really good communication with them. Totally recommended!
Simona
Forex Trading App
Great company to send leads. Very efficient and pleased with their services. We get lots of leads and that's important. Support is also great from the managers/ support. Thanks DeskMoz!
Surinder
Beauty Salon Chain
DeskMoz has done an amazing job for our wildlife business and we would like to say thank you for all their hard work and efforts towards making our live chat program a huge success!
Don
Wild Life Control Services
DeskMoz has been a fantastic partner since the very beginning. Our revenue has increased substantially since launching customer support with DeskMoz. Professional company at a good price. Give them a try!
Dave
TimeShare Website
Pet Vu Inc. is a small start up based in Canada. We manufacture and distribute GPS devices. We needed a live chat and email support resource ASAP & DeskMoz turned out to be a great solution.
Omar
PetVu.ca
