LiveAgent

Increase customer satisfaction and conversion rate. Everything is centralized in one place (all channels: email, live chat, call, social media, customer portal).

About Company

LiveAgent help desk is the ultimate solution for providing excellent customer support. Equipped with 175+ support features you’ll be able to link every channel of possible support inputs like fetching emails, Facebook comments, Tweets, contact forms, live chat or phone calls. LiveAgent is the most reviewed and #1 Rated help desk software for SMB. Start with a 14-Day trial, no credit card needed, no contracts.

Key Features

Live Chat
Emails
Ticketing
Facebook
Twitter
Customer portal
SLA
Ticketing
POP3 accounts
Email piping
Departments
Priorities
Statuses
Tags
Rules
Ticket Routing

Languages supported

English, Arabic, Chinese (Simplified), Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Filipino, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Czech, Catalan, Latvian, Lithuanian, Macedonian, Malay, Modern Greek, Persian, Romanian, Russian, Serbian, Slovak, Slovenian, Vietnamese