LiveAgent

LiveAgent

Increase customer satisfaction and conversion rate. Everything is centralized in one place (all channels: email, live chat, call, social media, customer portal).

About Company

LiveAgent help desk is the ultimate solution for providing excellent customer support. Equipped with 175+ support features you’ll be able to link every channel of possible support inputs like fetching emails, Facebook comments, Tweets, contact forms, live chat or phone calls. LiveAgent is the most reviewed and #1 Rated help desk software for SMB. Start with a 14-Day trial, no credit card needed, no contracts.

Languages Supported

English, Arabic, Chinese (Simplified), Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Filipino, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Czech, Catalan, Latvian, Lithuanian, Macedonian, Malay, Modern Greek, Persian, Romanian, Russian, Serbian, Slovak, Slovenian, Vietnamese

Hails From

Vajnorská 100/A, 83104 Bratislava, Slovakia (European Union)

Key Features

  • Live Chat
  • Emails
  • Ticketing
  • Facebook
  • Twitter
  • Customer portal
  • Automation
  • SLA
  • Ticketing
  • POP3 accounts
  • Email piping
  • Departments
  • Priorities
  • Statuses
  • Tags
  • Rules
  • Ticket Routing